Course Delivery Methods

We use a range of methods to deliver our courses, including:

  • Online
  • Face-to-face
  • Remote classroom

We aim to make our courses as flexible and convenient as possible, so you can get the training you need, when you need it.

What is Online Learning?

Online learning (or e-Learning) refers to courses that are completed online using a desktop computer or a mobile device (such as an iPad).

Our online courses are an engaging and interactive way to build your knowledge and skills. Our courses are narrated by a ‘Learning Partner’ that talks you through and explains the course content as you complete each module in the course.

Online courses are suited to short courses – usually less than 4 hours – and provide a flexible and convenient way to complete your course. You can access our online courses 24/7, any day of the week.

You have access to our Support Team and qualified Trainers and Assessors via phone and email (during business hours) to provide you with any support that you may need.

What is Face-to-Face Learning?

Face-to-face learning refers to courses that are delivered in a classroom environment by a Trainer.

Face-to-face courses are suited to any type of course where the learners are located in a similar geographical location. They benefit from a Trainer being present throughout the training session, to answer any questions immediately and from participation in group discussions and activities during the session to gain a range of perspectives and input.

Once you have attended the training session, you are then able to complete the final assessments (via our eHub Portal). You still have access to our qualified Trainers and Assessors via phone and email (during business hours) to provide you with any support that you may need.

If you are enrolled in a Fast Track Session you will complete your assessments during the training session.

We can deliver our face-to-face courses in all capital cities or onsite at your organisation (minimum class numbers apply).

What is a Remote classroom?

A remote classroom refers to courses that are delivered by a remote Trainer with learners located in a different geographical location.

A remote classroom is suited to any type of course where the group of learners are located in a range of geographical locations or the Trainer is located in a different geographical location to the learners.

A remote classroom utilises ‘webinar-style’ technology which provides a range of functions such as enabling the Trainer to share their screen with the learners, share the microphone with learners and view learner messages or questions via a ‘chat’ window. Learners will require access to a computer with internet connection, phone and headset with microphone, in order to attend and participate in the remote classroom session.

This delivery method benefits from a Trainer being present throughout the training session, to answer any questions immediately and from participation in group discussions and activities during the session to gain a range of perspectives and input.

Once you have attended the training session, you are then able to complete the final assessments (via our eHub Portal). You still have access to our qualified Trainers and Assessors via phone and email (during business hours) to provide you with any support that you may need.

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